Novo Work Subprocessors

These providers help Novo Industries, Inc. operate Novo Work, Novo Life and Novo Agents. They receive data for the features you use.

Locations describe where providers are based. They do not promise where all data is processed or stored. Open provider details for more information.

Providers appointed by Novo for Novo Work
Provider	Provider location	Purpose
Vercel	United States	Hosting, computing, managed sandboxes and AI request routing Provider details Provider information
Supabase	United States	Database and file storage Provider details Provider information
WorkOS	United States	Sign-in, account access and account email Provider details Provider information
Stripe	United States	Payments and billing Provider details Provider information
OpenAI	United States	AI inference, image generation, text/image checks and voice conversations Provider details Provider information
Google Cloud	United States	AI inference, content analysis, media generation, search, document text recognition and temporary file storage Provider details Provider information
Fireworks AI	United States	AI inference Provider details Provider information
ElevenLabs	United States	Uploaded audio/video transcription; speech, music and sound generation Provider details Provider information
Firecrawl	United States	Web search and page retrieval Provider details Provider information
Browserbase	United States	Managed browser sessions Provider details Provider information
Sentry	United States	Error monitoring and diagnostics Provider details Provider information
PostHog	United States	Product analytics Provider details Provider information
LiveKit	United States	Meeting audio/video transport, transcription hosting and inference Provider details Provider information Downstream subprocessors
Merge	United States	Connections to services you authorize Provider details Provider information
ConvertAPI	EU	Document conversion, preview generation and text extraction, including Helper drafts Provider details Provider information
Resend	United States	Email delivery Provider details Provider information

LiveKit provides meeting transcription through providers including AssemblyAI and Deepgram. Its linked list also includes infrastructure providers. The register includes AI providers we use directly or through another provider. Contact privacy@novoindustries.co for additional processing information.

Other recipients

Google and Microsoft receive sign-in information when you choose those methods. Google Maps receives map and location requests from Novo Work Apps and your helper, under its controller terms. Novo Work also requests site icons from DuckDuckGo using website hostnames. Services you connect or direct work to use, including GitHub repositories, custom tools and websites, follow their own terms.

Changes and customer agreements

We update this register before a new provider begins processing Customer Data. Contractual notice and objection rights follow your customer agreement and the Data Processing Addendum when incorporated into that agreement. Contact privacy@novoindustries.co to arrange subprocessor notices for your account.