Novo Life Providers and subprocessors

These providers help Novo Industries, Inc. operate Novo Work, Novo Life and Novo Agents. They receive data for the features you use.

Locations describe where providers are based. They do not promise where all data is processed or stored. Open provider details for more information.

Providers appointed by Novo for Novo Life
Provider	Provider location	Purpose
Amazon Web Services	United States	Bedrock language-model inference Provider details Provider information Downstream subprocessors
RevenueCat	United States	Subscription entitlements, purchases, restores and lifecycle processing Provider details Provider information
Perplexity	United States	Managed research, web search, public-page retrieval, financial data and synthesis Provider details Provider information
Vercel	United States	Hosting, computing, managed sandboxes and AI request routing Provider details Provider information
Supabase	United States	Database and file storage Provider details Provider information
WorkOS	United States	Sign-in, account access and account email Provider details Provider information
Stripe	United States	Payments and billing Provider details Provider information
OpenAI	United States	Image generation and platform tool processing, plus research synthesis through Perplexity Provider details Provider information
Google Cloud	United States	Media interpretation and generation, embeddings, document text recognition and temporary processing Provider details Provider information
ElevenLabs	United States	Uploaded audio/video transcription; speech, music and sound generation Provider details Provider information
Firecrawl	United States	Web search and page retrieval Provider details Provider information
Browserbase	United States	Managed browser sessions Provider details Provider information
Sentry	United States	Error monitoring and diagnostics Provider details Provider information
PostHog	United States	Product analytics Provider details Provider information
ConvertAPI	EU	Document conversion, preview generation and text extraction, including Helper drafts Provider details Provider information
Resend	United States	Email delivery Provider details Provider information

The register includes AI providers we use directly or through another provider. Contact privacy@novoindustries.co for additional processing information.

Other recipients

Google and Microsoft receive sign-in information when you choose those methods. Apple handles App Store purchases and account services. Spotify and Apple Music provide Music catalogs, libraries and playback under their own terms. Google Maps receives Novo Life map and location requests under its controller terms. Services you connect or direct work to use, including GitHub repositories, custom tools and websites, follow their own terms.

Changes and customer agreements

We update this register before a new provider begins processing Customer Data. Contractual notice and objection rights follow your customer agreement and the Data Processing Addendum when incorporated into that agreement. Contact privacy@novoindustries.co to arrange subprocessor notices for your account.